Who We Are
Fastrack Money Success ("we," "us," "our") operates fastracksuccess.com and provides financial education workshops in Iloilo City, Philippines. This policy explains what personal information we collect, why we collect it, and how we protect it.
What We Collect
When you register for a workshop or interact with our site, we may collect:
- Name (first and last)
- Email address
- Phone number (Philippine mobile)
- General location (Luzon, Visayas, or Mindanao)
- Income range (optional)
- Profession or employment type (optional)
- Investment experience level (optional)
- Payment transaction details (processed by PayMongo — we do not store your card numbers)
- Post-event survey responses (optional)
- Device and browser information, pages visited, and session activity (collected automatically)
Why We Collect It
We use your information to:
- Process your workshop registration and payment
- Send you event confirmations, reminders, and updates via SMS and email
- Improve our website and workshop experience
- Tailor future workshops and content to our audience's needs
- Respond to your questions or support requests
- Comply with Philippine tax and business regulations
We will never sell your personal information.
How We Process Payments
All payments are processed by PayMongo, a PCI-DSS compliant payment provider based in the Philippines. PayMongo supports credit/debit cards, GCash, PayMaya, and QR Ph. We receive confirmation of your payment but do not have access to your full card number or payment credentials.
Tools and Services We Use
Your data is processed by the following third-party services:
- GoHighLevel (CRM) — stores your contact information and sends SMS/email communications. Data is stored on servers in the United States.
- PostHog (analytics) — tracks pageviews, session recordings, and heatmaps to help us improve the website. Form inputs are masked in recordings. Data is stored on servers in the United States.
- PayMongo (payments) — processes your payment securely. Data is stored in the Philippines.
- Vercel (hosting) — serves the website. Servers are distributed globally.
By using our site, you acknowledge that some of your data may be transferred to and stored on servers outside the Philippines.
Cookies
- PostHog analytics cookies — help us understand how visitors use the site. These do not identify you personally.
- Session cookies (Auth.js) — used for admin login sessions only. Regular visitors do not receive these.
You can disable cookies in your browser settings, but some site features may not work correctly.
How We Protect Your Data
- HTTPS encryption on all pages
- Masked form inputs in session recordings
- Access controls on our admin dashboard
- Reputable, security-audited third-party providers
No system is perfectly secure. We take reasonable steps to protect your data and continuously improve our practices.
Data Retention
We keep your registration and contact data for as long as needed to provide our services. If you want us to delete your data, contact us and we will remove it within 30 days, unless Philippine law requires us to retain certain records.
Your Rights
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to:
- Be informed about how your data is collected and used
- Access your personal data that we hold
- Correct inaccurate or incomplete data
- Object to processing of your data
- Request deletion or blocking of your data
- Lodge a complaint with the National Privacy Commission (privacy.gov.ph)
To exercise any of these rights, email us at the address below. We will respond within 30 days.
Children's Privacy
Our workshops and website are for adults aged 18 and above. We do not knowingly collect personal information from anyone under 18.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top.
Contact Us
For privacy-related questions or data requests:
Email: support@fastracksuccess.com